Refund Policy

Digital products: all sales are final

Our guides, courses, content packs, planners and tools are digital. You get instant access the moment you pay, so we do not offer refunds, returns or exchanges once a purchase is complete. Please read the product page and the "Who is this for?" questions before you buy, and email us if you are not sure something is right for you.

When we will make it right

• You were charged twice for the same thing. We refund the extra charge.
• You can't get into your purchase. Email us and we will fix your access. If we can't, we will refund you.
• The law in your country requires a refund. We will follow it.

Community memberships

Get Clients. Make Money. memberships (Standard, Premium and VIP) are billed through Skool and renew automatically. You can cancel any time in your Skool settings, and you keep access until the end of the month or year you have already paid for. We do not refund or prorate time that has already been billed, including annual VIP memberships.

Before you dispute a charge

Please email us first at alex@alexchalkley.com. Most problems are quick to fix.

How to reach us

Email alex@alexchalkley.com with the email you used at checkout and what you bought, and we will get back to you as soon as we can.